Monday, October 1, 2012

What's Your Process?



“A process for everything and everything has its process.”
-Gary Smith

Everything we do, whether we know it or not, has a process, from tying our shoes to deploying a space station. There is a set of measurable repeatable actions that allow us to achieve a desired outcome.
By mapping that process, and setting a common language and steps that your organization can understand, you can move beyond being reactive to being proactive.
As your process becomes ingrained, you begin to see and identify ways of making it more refined.
I use this as an example to discuss IT sales from identification of a qualified potential lead, to the eventual sale and each step I must take along the way. But really, this can work for anything.
If you have no process, you are spinning your wheels and reacting to what is happening around you. You may succeed but you will never realize the full extent of what you do until you have developed a process that allows you to see beyond the individual steps.
Every successful team model has a process to follow, start mapping yours now, by laying out the steps you take and documenting them, reviewing them and refining them. Create a common language for each milestone along the way to enable everyone on your team to understand and follow along.
Now everyone can see where you are in your process and take corrective action to move you towards that desired outcome.
What’s your process?

Your pal,

Sean

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